Request a refund

Refund Policy

Please Read All of This Before Submitting Your Refund Request

Sometimes things don’t go as planned, and we totally understand that. Before you go ahead with your refund request, we’d love for you to read through how we can help. We’re committed to making it right for you, or helping you through the refund process if that’s what you decide.

Here’s What You Need to Know:

Got Tech Issues? If you’re facing technical glitches, like trouble with connecting, give us a shout before you decide on a refund. Many problems have straightforward solutions, and our friendly support team is on standby to walk you through any steps to get things up.
Want More Content? (Most Common) Our service primarily features English content for smoother browsing experience. But if you’re looking for specific shows or channels from other countries or in different languages, we’re here to listen. Just reply to our email solixiptv.com@gmail.com with your requests or through whatsapp, and we’ll do our best to add them to our collection.
Stream Freezing? If you’re dealing with buffering or interruptions, don’t worry. Shoot us a message. Often, the issue might be related to your VPN/DNS settings. We can help sort that out too!

Refund Window Details:

You have a 8-day refund window from your purchase date.

If after exploring our solutions, you feel our service isn’t quite what you were looking for, that’s completely okay!
Just fill out the refund request form below within the 8-day time frame. Make sure all the info you provide is correct. We’ll review your request quickly, and if everything checks out, your refund will be processed within just a few hours (1-7 hours).